Showing posts with label Body Language. Show all posts
Showing posts with label Body Language. Show all posts

Tuesday, February 26, 2013

Using Body Language to Send a Message

I've been searching for a new full time job, so that means a lot of interviewing. To be my best, I've been researching a bit about body language.

As a writer and language enthusiast, I tend to put a greater emphasis on the words that are said, either from myself or other people. But that's not the whole message, is it? It's amazing what your body can communicate, even if your mouth is saying something else!

That's why this infographic from OnlineUniversities.com is so great. It's like a mini cheat-sheet for some very basic ideas regarding body language.
Body Language Infographic

Wednesday, February 6, 2013

What Your Technology "Body Language" Conveys

Technology Body Language
There was ink in the printer and for the first time in what seemed like forever, I could bring my own paper copy of the board meeting agenda.  But where was it?

I was in the parking lot of the office building, moments away from walking in to a board meeting and couldn’t find the papers anywhere. I had more will to go to in without the agenda than to retrace my steps across town and back, so I grabbed my Kindle, all the while hoping the building had unencumbered Wi-Fi.

I entered a room full of people shuffling papers - they had their agendas. The only items in my hands were the tablet and my cell phone. A few seconds later, I was in my seat and connected to the internet. A minute or two after that, I had downloaded the agenda and opened a new document to take notes.

I was ready to listen and learn.

Technology Body Language

From the moment I'd walked into the room with only mobile devices in hand, I felt a little uneasy: I was the only one not using pen and paper. Usually I take these utensils with me everywhere, happily scribbling away and jotting down random notes when the mood or inspiration strikes.  Other tech savvy peers have given me sideways looks for such things, as they efficiently typed away on their laptops or smart phone. There is something about the act of writing things down, though, that helps me retain the information for later use when it was needed.

Yet there I was, in the reverse situation using 21st century technology when no one else was. From the stares I was getting, I got the distinct impression that judgements about me and my technology were being passed. And not all of them were good.

I am accustomed to technology body language projecting an image of productivity and efficiency. What was my mobile device saying about me here that was so different? Unlike so many other work-life and business-related situations where technology has been, is, and will continue to be extremely important to success, it was being seen as a distraction.

This wasn't the first time that I felt technology contributed to my messages being lost in the translation. I'm sure it's not the last.

Technology Body LanguageThe Message Your Technology Sends

Personal beliefs color how we interpret everything, including technology and the technology of others. Some people see a smart phone or mobile device as a tool for productivity. Others see it as a way to be entertained or distracted.

While I am accustomed to being around people who believed the former, its shocking to enter environments where the latter opinion prevails.

She's a "Millennial" with a mobile device, she must be playing a game, surfing the web or worse yet, posting on Facebook! Is she Instagramming? Maybe she's typing "OMG, this meeting is teh boring" on the Twitters.

That's sad because mobile devices have become to many just as important business tools as a computer or phone. They aren't just for communicating, playing games and shopping, they're tools for creating, learning, sharing and more.

Mobile Devices vs. Paper

I have particularly become a fan of using them in any way that you could use paper, like books, magazines, meeting agendas. Using them as replacement for paper presents a variety of advantages over using a pen and paper to take notes.
  1. Convenience. I received the agenda for the meeting as a digital file via email, meaning I could access it by any mobile device (even if I couldn't have accessed the Wi-Fi via the Kindle, I could have looked up the agenda on my phone using my data plan). This convenience came in handy after my printed copy was ultimately forgotten on the coffee table, never used and subsequently recycled.
  2. Complication. If you have a digital file, use it. Often it isn't always necessarily easy for everyone to get a paper copy of a digital file, with a big reason being printer issues: It's out of ink; the person is out of paper; they don't even own a printer. Additionally, if you write notes and have to later transfer updates to the digital file, you're performing twice the work.
  3. Cost. Say your organization takes it upon itself to print off the documents for everyone attending every meeting. That costs ink, paper and the time it takes to ensure everything is printed, counted and collated, multiplied by however many copies you need and all the meetings you have, for as long as the company exists. Suddenly the cost of going digital doesn't sound so bad.
  4. Clutter. Reduce the amount of paper hanging around the office and your home. I don't even know how long that printed agenda floated around the house before it finally made it into the bin. Feel the need to have a version on file? Keep it on your mobile device, send it to your computer, upload it to the cloud or whatever other storage method you prefer.
  5. Conservation. Save some trees by viewing documents on mobile devices instead of printing them. But it's more than just reducing how many trees are cut down. Making paper causes additional environmental damage due to the chemicals used in the bleaching process, while dyes and inks can add up in the environment, too. There is also a cost to the energy used by constantly-running machines to make paper and print documents. Though manufacturing or powering of mobile devices isn't exactly carbon neutral, they can be used over and over and over again and sold, given away or recycled when you've upgraded or they've reached the end of their use.
Yes, of course, there is the cost of the technology itself. But many people already have at least a smartphone, if not some kind of tablet. Additionally, I think that the price you pay for them can be made up pretty quickly in gained productivity and reduced spending on other resources once you get used to using them.

Then you'll end up finding even more ways they can be useful, and they'll become nearly priceless. For example, beyond my productivity with work functions, in my house such activities as reading, browsing, shopping, cooking, blogging, exercising, traveling, writing, editing photos, drawing and, yes, gaming will never be the same.

Broadcast Loud and Clear

You use technology as a creative tool, not just a toy. You're tech-savvy and connected. You're efficient and organized. You like to keep up to date on trends and in the know about who is doing what. You don't want to be chained to your desk or tied up in inefficient processes. Your use of technology says a lot about you, own it and make sure people know about it.

Nevermind what other people think, if your technology could talk, what would it say about you?

Sara Duane-Gladden is a freelance writer in the Twin Cities area of the great state of Minnesota.   

Monday, February 14, 2011

Body Language: Wordless Communication

Valentine's Day. Sounds like the perfect day to talk about a little-discussed aspect of communication: Body Language.

Actions truly do speak louder than words. Body language is a form of non-verbal communication through body posture, gestures, facial expressions, and eye movements. Humans send and interpret such signals subconsciously. A person can literally be saying one thing, while their body says something else. Knowing how to read the signals people don't even know they're giving can provide you with clues into their personalities and moods, maybe even help you find love.
According to body language expert Patti Wood, we rely on sight, sounds, smell and touch during flirting to decipher availability, gender and approachability.

"You can send and receive up to 10,000 non-verbal cues in less than one minute of interaction," says Wood, author of Success Signals, adding that since these cues are under less conscious control, they more accurately indicate a person's emotions than what they say.

According to Wood, "one way we show attraction is to move towards what we like. We will point our feet towards a person, lean our upper bodies in, bring our heads forward and symbolically reach towards someone with our gestures."
This kind of silent language is universal. Nonverbal signals are somewhat instinctual and invoke more primitive parts of the brain. For example, a man standing with shoulders squared, chest puffed out, and head held high could signal confidence to a woman but could be interpreted by men as a warning to stay away.

Want a mini cheat-sheet on how to interpret the silent messages other people are communicating? Here are some positive body language signals worth noting:
  1. Hands on hips: Ready, confident
  2. Smoothing clothes, straightening collar: Wants to be noticed
  3. Fluffing or twirling her hair: Playful
  4. Prolonged eye-contact, facing you: Interested
  5. Stroking her throat, neck or upper chest: Sexual interest
  6. Hands in view on table: Nothing to hide
  7. Straightening collar: Wants to look good and attract your attention
  8. Fingers form a church steeple: Confident (Or he's a geriatric millionaire hatching a plot...)
  9. Touching own lips: Wants to kiss (If it's the pinky, this may actually indicate an evil mastermind)
  10. Uses hand gestures a lot: High energy
Negative body language signals:
  1. Hand on chin: Bored
  2. Foot and Finger Tapping: Stress, impatience, or frustration
  3. Hands deep in pockets: Secretive
  4. Chin stroking: Evaluating you
  5. Increased rate of blinking: Signals anxiety
  6. Avoiding eye contact: A sign of disinterest
  7. Crossed arms: A sign of defensive resistance
  8. Throat covered by hand: Offended physically or emotionally
  9. Tugging at earlobe: Wants to interrupt and say something
  10. Picking at nails or cuticles: Angry, stressed
Though body language is subconscious and instinctual, it doesn't necessarily translate the same across all cultures. For example, an American may be more comfortable standing closer to another person than a European individual may find comfortable. The best way to determine what's being said is to watch and observe, to listen to the words in addition to the subtle cues a speaker may be offering. Knowing how to read and interpret body language can definitely make a big difference when it comes to understanding others.